Terms and Conditions

Please note all purchases are subject to UK legislation.

Deliveries:

I will aim to send out your order within 2-4 days of order confirmation by Royal Mail first class post. Royal mail cost of shipping is determined by size and weight of purchase.

Returns Policy:

All items are individually handmade by me and every care has been taken to ensure the description of the goods are correct. However, colours displayed are a close representation and slight variations may occur. I appreciate that it is difficult to judge colours and textures from a picture so if you are not satisfied with your purchase a refund can  be given, but please ensure goods are returned within 7 days in pristine condition. Please note buyer is to pay return postage and packaging and ensure you obtain a return proof of posting. Please contact me before returning any item. Unfortunately returns are not available on commissioned items.

Payment:

Payment can be made via PayPal a secure online payment system.

Privacy Policy:

No personal information is disclosed to third parties. All credit/debit card information is dealt with securely through PayPal.

Links:

Please note with regard to any links to third party sites that Jane Lightfoot Designs does not take responsibility for these sites or their content.